Common questions
How do I sign in?
You can sign in with your email. GuideFin sends a one-time code (OTP) to your inbox. Enter it and you are in. You can also sign in with Google, or continue as a guest.
Can I use the app without an account?
Yes. You can browse mutual funds and NPS without signing up. Some detail screens ask you to sign in first. Your place on the screen is kept when that happens. Saved goals and plans stay on your phone. Goal numbers are sent, without your identity, for calculation.
Where is my data stored?
If you sign in, your profile, retirement plan, NPS plan and goals are stored against your account, in India, so they follow you across devices. Some of our hosting providers are elsewhere, as listed in the Privacy Policy. If you stay a guest, saved goals and plans stay on your phone. Goal numbers are sent, without your identity, for calculation.
How do I delete my data?
In the app, open Profile and tap Delete my data. If you are signed in, this removes your profile, retirement plan, NPS plan, saved calculations, goals and device record from our servers. It also clears the app data on your phone and signs you out. If you are a guest, it clears the data on your phone. It does not remove your login record, which holds your email address, and it does not remove analytics and crash data. To delete those too, email contact@finthinkhub.com from the address on your account.
What can the AI connector see?
Only public fund information, such as fund facts, holdings and the category-relative GuideFin rating (not a prediction). It is read-only. It cannot see your account, plans or goals. See the Privacy Policy for what it logs. It is information only, not advice.
How do I report a problem?
Email support@finthinkhub.com. Tell us what you did, what you expected and what happened. Add your phone model and the app version if you can. You can also use Send feedback in the app profile.